Terms of Service
Last updated: 3 October 2026
These Terms of Service ("Terms") govern your use of the AlgoOCR web platform and web dashboard (collectively, the "Service"), operated by Algoza Solutions OPC Private Limited ("Company", "we", "us") at algoocr.com. By accessing, registering for, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Definitions
- Page Credit means the permanent account unit used for one chargeable converted page.
- Demo means the separate public allowance of up to one free demo page; it is not transferred to an account.
- Payment receipt confirms that Page Credits were added. A separate commercial invoice may be issued after complete billing details are available.
2. Accounts and Security
You must be at least 18, provide a deliverable email address, verify it before authenticated conversion, and protect your credentials. Verification, password-reset, session, and payment-attempt links or records may expire for security; Page Credits themselves do not expire.
3. Demo and Page Credits
- Purchased Page Credits are one-time purchases, do not renew, and do not expire. Page Credits previously issued without payment remain usable under the same conversion rules and are not purchases. Additional purchases add to the same account total.
- One Page Credit covers one chargeable converted page. Pages identified by the Service as free or fallback processing are not charged.
- Payments are processed by Razorpay for INR payments in India and by PayPal for USD international payments. Prices and availability shown before purchase may change prospectively, without changing Page Credits already delivered.
- No customer tax is calculated or displayed. Commercial invoices record your billing and payment details; optional business details do not change tax treatment.
4. Documents and Acceptable Use
You retain ownership of submitted documents and must have authority to process them. You must not bypass security or usage controls, automate abusive access, reverse-engineer the Service, or use it unlawfully. OCR and AI output may be imperfect and must be reviewed before official, legal, or financial use. Document processing uses third-party services as described in our Privacy Policy.
5. Refunds
A confirmed purchase is non-refundable except for a duplicate charge, a completed charge where purchased Page Credits were not delivered, or where applicable law requires a refund. The Refund Policy controls review of those exceptions.
6. Account Deletion
You may request deletion by emailing info@algozasolutions.com. Before deleting your account, we will warn that unused Page Credits will be forfeited and cannot be restored through deletion, deletion creates no refund beyond the three exceptions or applicable law, and legally required accounting and payment records may be retained. You may cancel after receiving the warning and before your account is deleted.
7. Availability and Permanent Shutdown
We do not guarantee uninterrupted operation. If the Service permanently shuts down, we will stop offering and accepting new Page Credit purchases before closure. Any arrangement for unused Page Credits will be communicated separately. Closure does not automatically create a proportional refund or change your Page Credit balance, except where applicable law requires otherwise.
8. Liability and Governing Law
To the extent permitted by law, we are not responsible for independent acts or data use by third-party providers outside our control. This does not exclude our own obligations or any liability or user rights that cannot be excluded under applicable law.
The Service is provided “as is” to the maximum extent permitted by law. These Terms are governed by Indian law, with disputes subject to courts in Nanded, Maharashtra. We may update these Terms and will publish the updated date.
9. Contact Us
For questions about these Terms, contact us at: